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Delivery Time

Estimated Arrival Time = Lead Time + Shipping Time

Processing time: from your payment received date to the order pack-up.
Delivery time: this time is actual shipping time, the time that couriers take to send the packages to your address. You can choose standard or expedited shipping methods. 

Lead Time

All dresses (except for some items showing "Ready-to-Wear" label) are made to order, whether standard size or custom fit. The processing time of dresses without “in stock” label is listed as follows.

All products labeled with Made-to-Order, whether standard size or custom fit, are only made after getting payment. Lead time depends on product complexity. The details are listed as follows.

Standard Order

Rush Order

Listing Products(dresses)

3 - 6 weeks

2 - 4 weeks

Customized Products(dresses)

Depends

Depends

Accessories & Fabrics

3 - 10 days

Not available

Sketch

4 - 7 days

Not available

For items Ready-to-Wear, usually they can be shipped out within 2-3 days, no such long processing time.

Shipping Time

We are cooperating with DHL, UPS, TNT, ARMX, EMS, etc. We always use the most appropriate shipping method that can be tracked online, but the exact delivery company is random by country and shipping method you choose. Here are our shipping methods for your reference.

Economic Shipping

15 - 30 days (Only available for orders under 1kg)

Standard Shipping

7 - 10 working days

Expedited Shipping

3 - 5 working days

> Customs Duty

In consideration of our customers' benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control. We can't guarantee no tax fee and will not pay for any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.

Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.

> APO/FPO/DPO Shipping

We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered. 

> Shipping Enquiry

After a commodity has been shipped, we will send the "logistics waybill number" to your mailbox. You may also log in to "My Order" to check the logistics waybill number, and enquire about the distribution progress based on this number.

Locations We Ship To

We deliver orders worldwide to more than 200 countries.